This has been very common in the past for alarm systems. Think of keypads and door sensors as traditional alarm systems. When the alarm goes off, a third party monitoring center gets notified. They call the home or business owner to check on things and then call the police depending on the situation.
Professional monitoring for video cameras is the next level. When a person appears in the view of a camera, a short clip gets sent to a security call center where it is reviewed to determine if there is a threat.
This is what Patrolio does!
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